Bobs Mattress Return Policy
You may return your mattress within 90 days of the original receipt date and we will refund the purchase price minus the original delivery fee.
Bobs mattress return policy. Returning an item at a bob s stores retail location you can return your purchase at any store location regardless of whether you bought it in store or online. You may return your mattress within 90 days of the original receipt date and we will refund the purchase price minus the original delivery fee. Bob s discount furniture performs somewhat worse than the average mattress company based on warranty customer service return policy time in business marketing accuracy specifications disclosure and bbb ratings. Bob s provides one latex mattress the refresh mattress which has both gel infused latex and talalay latex layers these layers provide a gentle bounce on the top layer along with a firmer profile versus memory foam this mattress is priced well for the materials however some customers may feel that it is too firm.
Click here for our returns exchanges policies including refunds cancellations and our mattress satisfaction guarantee. For more help read our mattress buying guide or get in touch. I m in south portland maine and today may 16th 2011 i have also had a horrible experience with bob s. From memory foam to pillow top.
You may cancel your order for a full refund at any time up until the day of delivery or pickup. I have spent over 2 000 and only wanted to exchange my 120 mattress cover. Bob s discount furniture is all around bad news. Return policy our first priority is your complete satisfaction with your purchase and we do our best to make returns easy.
It s the bob s way to be open honest and clear. From purchasing to simple warranty coverages that apparently aren t bob s problem. Good amounts of latex foam for the pricepoint. Bob o pedic model ratings prices and specifications.
Be sure you also check return policies and fully understand the warranty. If the item is unused has it s original packaging and tags and you have your original store receipt or web invoice you can return it for credit within one year of purchase. From memory foam to pillow top to bed in a box shop the wide selection of mattresses at bob s. Invest in a quality mattress and spend your life counting the savings.
You must have your receipt in order to return your product and everyone must wear a face covering when in our store. Temporary return policy ikea offers a 365 day return policy however if your receipt is expiring soon we will take our closing and limited re opening periods into consideration.